Service · Repair & maintenance

Repair and maintenance of your cleaning equipment

Send in your cleaner – and get it back in working order. Analysis and a fault report with quotation are free of charge.

Fill in the return note online

Click the device, add the details and register the return directly with Breconcherry. The return note RN-01-01 is filled in automatically as a PDF and sent along – for saving, printing and enclosing with the shipment.

Fill in the form
RN-01-01 · PDFDownload form ↓
Maintenance and repair service

Free services when sending in for inspection

For cleaning equipment and rotating nozzles – in Breconcherry’s own in-house service.

  • Professional cleaningof the device sent in
  • Disassemblyand condition analysis
  • Comprehensive fault reportwith a free quotation or cost estimate

After the inspection you receive a comprehensive fault report with a quotation or cost estimate – which can be used to order the maintenance or repair. No costs are incurred until an order is placed. Once ordered, the device is returned in working order within a few days. Please observe the shipping conditions before shipping.

How the return works

Click the deviceit is added automatically as a return item
Add the detailssender, reason for return and hazard warnings
Confirm the declarationdeclaration of decontamination, signed online if desired
Sendthe completed return note as a PDF directly to Breconcherry – with a copy to save

Step 1: Select the devices for the return

Click a device – it is added as a return item. For several devices, simply click them one after the other.

Multiple selection possible: click several devices one after the other – the same device more than once as well, e.g. for two cleaners with different serial numbers. Up to 4 items per return note.
Return items
The configuration is optional – a serial number or part code is just as good. The description can be edited by hand at any time.

Step 2: Sender and date

These details appear on the return note under “Sender”. Required fields are marked with *.

Postcode, City *
Ship toBreconcherry GmbHSägewerkstr. 3
83395 Freilassing
GermanyTel. +49 8654 7783-46
office@breconcherry.de

Step 3: Reason for return and comments

Click all that apply – several reasons are possible.

Reason for return *

Step 4: Hazard warnings

Please click all that apply. “No hazards” and “Not specified” exclude the other warnings. The return note can also be sent without this information.

Step 5: Declaration of decontamination and sending

“Send return note” creates the return note as a PDF and sends it directly to Breconcherry. It then opens in a new window for saving.

Before shipping
  • Rinse parts and components with water inside and out.
  • The components must be free of any substances that are hazardous to health, flammable, explosive or may cause injury.
  • Any residues must not pose a risk to people or the environment.
If the declaration cannot be confirmed, the return note can still be sent.
Signature (optional – or sign the printout by hand)
Sign here with mouse or finger – or insert the name as signature below
“Insert signature from name” uses the name from “Name (block letters)” as the signature. The signature is only added to the PDF if the declaration of decontamination is confirmed.
“Send return note” sends the completed PDF with the return notification to office@breconcherry.de. The return note then opens in a new window for saving and printing – print it out and enclose it with the shipment.
The details are only transmitted when sending – and only to Breconcherry.
Service

Duration of maintenance and repair

The time from receipt of goods to dispatch depends on the severity of the damage, the degree of soiling and the availability of components.

Device typeDevicesMaintenance duration
Orbital cleanersCyclone, Twister, Typhoon, Tempest, Tornado 2/4, OC200, OCS, Vericleanapprox. 3 – 12 working days
High-pressure lancesER, HR, ARapprox. 7 – 20 working days
Barrel cleanersBRA, BRMapprox. 7 – 20 working days
Rotating nozzlesTroll Ballapprox. 3 – 7 working days
Jet cleanersFury, Jumbo, ZR 2E/2Bapprox. 10 – 20 working days
RetractorsRTAA, RTSL, RTAL, SR, IS25, MR1, MR2approx. 10 – 20 working days

Notifying in advance with a fault description – as with this return note – shortens the processing time.

Questions about your return?
Advice by phone or email

+49 8654 7783 46
office@breconcherry.de

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Return Note RN-01-01' + esc(name) + '' + chip + 'Save PDF' + mail + hint + '
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